Deputy Service Manager - Swindon

We are currently advertising for a Deputy Service Manager in the Swindon area. The role will involve supporting the Senior Service Manager in overseeing services for survivors of modern slavery and human trafficking. In the role you will: • To oversee the day-today operations of the safehouse accommodation and services for potential victims of modern slavery in the service and their dependents • You will work with the Modern Slavery Case Workers to supervise their production of support plans, updating records accurately and reporting key changes. This also includes preparing the client for exit, repatriation and any other resettlement plans. What we are looking for: • Strong knowledge of Health & Safety, safeguarding, and quality frameworks. • Excellent communication, organisational, and IT skills. • Experience of working with vulnerable adults, the ability to work within a residential or community setting with non-UK residents If you have any queries, please contact HR on recruitment@medaille-trust.org.uk Closing Date: Wednesday, 15 April 2026 at 10am Interviews: W/C 20 April 2026 This service is open 24 hours a day, seven days a week which means you must be willing to work flexibly, including evenings, weekends and bank holidays. You will also be required to be part of an on call rota and able to get to and from the project via public transport or your own car if it is necessary to attend the project whilst on call.

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK. We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators. This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential. Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.