Night Project Worker

:
William Collier House, Brighton
:
£24,952.15 per annum
:
4 Nights on / 4 Night off - 10 hours per shift

Overview of the role: The Night Project Worker plays a vital role in our services. The Night Project Worker will jointly work with other Night Project Worker to oversee the safety and security of the building and its clients. You will be required to assist clients with any enquiries, needs or challenging situations that may arise for them during the night hours. This is to ensure their health and well-being needs are being met. The post requires administrative duties to ensure that we operate seamlessly across a 24-hour period. Along with your co-worker, there is a sleep-in support worker and on-call support for you to access support and advice throughout the night shift if it is required.


About Us

YMCA Brighton is a registered charity supporting the local people of Brighton and Hove to belong, contribute and thrive, in a consistent effort to reduce homelessness and increase well-being. Who we help We house people with a diverse range of needs, supporting them to increase their well-being, gain skills and maximise their confidence so they can go on to live independent and fulfilling lives. We do this through a range of services: accommodation and support to help vulnerable people move towards independent living training programmes volunteering opportunities work and learning facilities You will receive: Comprehensive Induction into the role Comprehensive Training package – face-to-face and online training on a wide range of subjects, to ensure you are equipped with the skills and knowledge to carry out your duties and tasks required and further develop your career. You will receive regular Supervision Support from your line manager. Work in a supportive environment An encouraged culture to support staff health & well-being and a healthy work-life balance. Opportunity to access debriefs, counselling and reflective practice sessions when the job is challenging. Staff benefits from a wide range of health & well-being services too. Well-being time allowance. Annual Leave Entitlement 20 days plus Bank Holidays pro rata. This position is based in Brighton, East Sussex Employment with YMCA Brighton is conditional on a satisfactory Enhanced Disclosure and Barring Service (DBS) check, a minimum of 2 satisfactory references and proof of eligibility to work in the UK We are an equal opportunities employer who constantly strive to be representative of the communities we serve. We value the unique perspectives and talents that people bring from a variety of cultural backgrounds and experiences, and we recognise the added value that diversity continually brings to the organisation.

About the job

Hours: 4 Nights on/ 4 Nights off structure - 10 hours per shift; Sample of a Rota: Week 1 – 9 pm – 7 am Monday, Tuesday, Wednesday, Thursday (Off Fri, Sat, Sun, Mon) Week 2 – 9 pm – 7 am Tuesday, Wednesday, Thursday, Friday (Off Sat, Sun, Mon, Tues) As part of your shift rotation, you will also be required to cover bank holidays should your shift fall on one of these dates. Key Responsibilities Safety and Security 1. Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure, quiet and welcoming 2. Maximise the well-being of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements 3. Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development 4. Record all incidents and accidents and share them appropriately with the wider team, and, if necessary, the safeguarding team 5. Regularly check the communal areas and address any instances of potential or actual anti-social behaviour promptly in conjunction with your colleague 6. Deal effectively with non-compliance issues, such as anti-social behaviour/damage, and de-escalate any instances of threatening, aggressive or violent behaviour by using restorative practice 7. Provide a professional and compassionate response at times of crisis and liaise promptly with emergency services and other members of staff e.g., ‘on-call’ manager, as required 8. Report all issues in accordance with policy and procedures, and complete an effective handover with the day staff Engagement with residents 9. Welcome residents’ homes and provide informal and responsive support so they can articulate their needs and respond appropriately detailing where you cannot provide a response and what action you will take. 10. Ensure residents’ views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive. 11. Proactively promote the services on offer and ensure residents are encouraged to engage with those services 12. Contribute to, or lead, evening group work activities targeted to tenancy sustainment so that residents can access tailored solutions that meet their needs, wishes and aspirations Administration and housekeeping 13. Undertake tasks as directed, including but not limited to: · Inputting data, assessments, reviews, interviews, and case notes onto B Think (client database) · Completing health and safety/compliance checks, and recording estate inspections and room checks · Logging maintenance requests as required. · Maintaining resident noticeboards, including creating posters and memos · Tidying communal areas. · Setting up a breakfast club · Answering the telephone from residents and staff in other 24-hour projects · Occasional cleaning of empty rooms (where requested) · Reviewing CCTV and copying footage when requested. · Compile statistical data required by the Manager within the format requested. Other tasks as deemed appropriate by your line manager and within the remit of your role. Person specification: Night Project Worker Knowledge and Understanding Essential Understanding of the boundaries to worker/client relationship. Understanding of confidentiality issues. Desirable Understanding the issues faced by this client group is desirable Experience Essential Basic understanding of the support needs of adults at risk Good knowledge of safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to supervise and provide guidance to team members around professional boundaries Understanding of, and commitment to, equality, diversity and inclusion with experience of embedding good practice within services Desirable Experience working in supported housing, or similar services for adults at risk, delivering objectives and targets Prior experience of night work/unsociable hours. Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety checklists. Skills and Abilities Essential Ability to build and maintain strong relationships with stakeholders, internal & external Ability to successfully manage challenging situations whilst remaining calm and solution-focused Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts) Excellent record-keeping and report-writing skills to evidence team performance IT skills, including proficiency in using MS Office 365 package, health & safety, and client data management systems (training provided) Ability to work alone, and use own initiative, as well as being part of a team Ability to build and maintain strong relationships with stakeholders, internal & external Personal Qualities Essential Understanding of, and commitment to, Equal Opportunities and anti-discriminatory practice. Commitment to training and personal development. Ability to work within a team Other Requirements Essential Ability to attend occasional meetings, training or events that may fall outside usual working hours. Desirable Educated to A level/BTEC/NVQ Level 2 in relevant subjects, or equivalent through relevant CPD training/experience relating to housing, support work, and/or working with adults at risk or a commitment to achieve this.

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