Front of House

The Hogarth is a long-established, family-owned health and lifestyle club set in two acres of secluded grounds in the heart of Chiswick. With a warm, friendly, and genuinely welcoming atmosphere, we take great pride in the exceptional service we offer our members. We offer outstanding facilities including: A fully equipped gym; Tennis and squash courts; Swimming pool; Exercise studios - including Reformer Pilates; Lounge bar & restaurant; Beauty spa & alternative therapies clinic; Free private parking. We are currently looking for a full-time Front of House team member, working 40 hours per week, mixed shifts, to join our fantastic team

This is a combined Front of House role. You will work within our restaurant / bar as well as a receptionist. You are the primary contact with our members and responsible for creating a great first impression, delivering excellent customer service at both the front desk and in our bar/cafe area. Key Responsibilities: Welcoming and greeting members and guests; Answering calls promptly and politely; Booking appointments and processing payments; Maintaining front desk professionalism; Preparing and serving a variety of coffee beverages, serving food to customers in our recently refurbished restaurant; Ensuring cleanliness of reception, bar and restaurant areas; Assisting with events and daily operations of bar/restaurant; Creating a positive and friendly environment for members by engaging with them, checking back after meals are served and generally ensuring they feel welcome and a part of The Hogarth community. What We’re Looking For: Experience in customer-facing roles / hospitality; Experience within a restaurant environment; Strong administrative and computer skills; High attention to detail and immaculate presentation; Excellent communication and telephone manner; Ability to work independently and in a team; Passion for delivering exceptional service; Energetic, enthusiastic and reliable; Confidence to engage with members. Benefits & Further Details: Full-time: Mixed shifts with some early starts, evening and weekend work Training provided and opportunities for growth within a supportive team Access to our gym facilities and staff discounts on food, drink and other services. Interested? Come and be part of a place where high standards meet a friendly, down-to-earth atmosphere. If you're passionate about people, hospitality and health & fitness, we’d love to hear from you. 📩 To apply, please click the Apply link.